As quality management is the prerequisite to assure the highest service quality, Senior Care continuously improves the service through actively participating in various accreditation programs and executing efficient internal audits in order to provide appropriate and comprehensive services to all residents.
Accreditations:
-
Social Welfare Department Service Quality Group Scheme
-
Quality Improvement Project for Residential Care Homes for the Elderly (RCHEs)
-
Residential Aged Care Accreditation Scheme (RACAS) of Association of Gerontology
In the Healthcare Spirit Awards 2018 organized by South China Morning Post, Senior Care carried off 3 awards including the Gold medal winner, the highest acknowledgement under the award of Spirit in Care Work.
All 3 EBPS homes of Senior Care have been accredited by the Residential Aged Care Accreditation Scheme (RACAS) of Association of Gerontology and rewarded by the Hong Kong Association of Gerontology Accreditation Division (Approved Certification Bodies of SWD) for the accreditation of continuous service quality enhancement since March 2021.
%E8%AD%B7%E8%80%81%E9%99%A2_%E9%A6%99%E6%B8%AF%E5%AE%89%E8%80%81%E9%99%A2%E8%88%8D%E8%A9%95%E5%AF%A9%E8%A8%88%E5%8A%83_1.jpg)
%E8%AD%B7%E8%80%81%E9%99%A2_%E9%A6%99%E6%B8%AF%E5%AE%89%E8%80%81%E9%99%A2%E8%88%8D%E8%A9%95%E5%AF%A9%E8%A8%88%E5%8A%83_2.jpg)
The 3 EBPS A1 homes of Senior Care Group were awarded “Caring Company” the fourth time by the Hong Kong Council of Social Services since 2019, and it is the first year for Senior Care Wellness to be rewarded, to acknowledge the dedication to embracing social inclusion and promoting social development.
Senior Care emphasizes service quality and corporate image, therefore we promote continuing education to staff for better abilities as well as prospect.
Under the Recognition of Prior Learning (RPL) mechanism, 39 personal care workers from our residential care homes have successfully obtained the "Certificate of Comprehensive Qualifications for Residential Care Workers". Aligning with our internal training program, we will continue to provide professional care services to our residents.
